Form fills wait in a spreadsheet
Intent decays while representatives work through yesterday’s list or handle higher-priority conversations.
Call while intent is fresh
Outbound AI calling agent for sales and lead qualification
Call new enquiries and approved prospect lists, ask the qualification questions your team controls, capture structured answers, and transfer or book only leads that meet your rules.
Why this workflow breaks when it stays manual
Every rep qualifies differently
Budget, need, location, timeline and eligibility data arrive in different formats—or not at all.
Activity hides the outcome
A dial count does not show who is qualified, what they objected to, or what the next action should be.
Decision flow
From trigger to structured outcome
The input, permitted decisions, transfer rules and writeback fields are defined before the agent handles production calls.
01
Trigger from the approved source
A form, CRM event, campaign or uploaded audience starts the correct call policy.
02
Ask controlled questions
The agent follows your qualification and branching rules while handling natural questions and interruptions.
03
Score and route
Answers become consistent fields, are scored against your rules, and route to the correct owner or nurture path.
04
Book or transfer
Qualified prospects transfer live or choose an available meeting slot; every outcome returns to the CRM.
Illustrative call
One conversation, one next action
This illustrates the workflow and output format; it is not presented as a customer recording.
Caller
I am looking for a two-bedroom flat in Bangalore.
Agent
Which areas, possession timeline and budget range should I use?
Structured result
Qualified buyer; Whitefield; ₹1.1–1.4 crore; site visit requested this weekend.
Outcomes your systems can act on
- Qualified lead
- Not eligible
- Meeting booked
- Live transfer
- Callback requested
- Do not call
Connected architecture
Use the workflow inside the industry—not as a generic script
See how it fits the relevant industry, then review Hindi, Tamil, Telugu and other Indian-language voice agents.
Questions teams ask before deployment
How quickly can the AI calling agent contact a new lead?
The workflow can trigger as soon as the lead event reaches Decibyl. Actual start time also follows your telephony, consent, business-hour and retry rules.
Can we control the qualification questions?
Yes. Your team defines required fields, branching rules, disqualifiers, escalation conditions and the structured output.
Can qualified prospects transfer immediately?
Yes. Live transfer can be configured by outcome, team availability, language, territory or other approved routing rules.
Is this an AI cold-calling dialler?
It supports approved outbound workflows, but the business must follow applicable consent, DND, telemarketing, time-window and opt-out requirements.
Test the workflow with a live call.
Bring the trigger, questions, transfer rule and outcome you need. We’ll show how the call reaches the next action.