01
Use knowledge live
Answer from documents and business context while the call is happening.
VOICE
AI agents that can talk.
Answer and make calls, work in 40+ languages, use your knowledge during the conversation, collect keypad input, transfer to a person and save what happened.
InboundOutbound40+ languagesDTMFTransfersCampaigns
VOICE AGENTWorking
Answer the call, verify the order and resolve it.
1
ConversationEnglish + Hindi
Done2
Use knowledgeOrder + policy context
Done3
Save outcomeResolved · transcript ready
ReadyRESULTCall completed
MEMORYContext recalled
ACTIONApproval when needed
REAL CONVERSATIONS
More than a talking bot.
A useful call usually needs context, actions and a clear outcome.
02
Collect and verify
Capture keypad input and structured information when the flow requires it.
03
Transfer when needed
Hand off to a person when the caller asks or your rules say so.
AFTER THE CALL
The conversation becomes usable work.
Do not leave the result trapped in a transcript.
01
Recordings and transcripts
Review what actually happened.
02
Structured outcomes
Save dispositions, fields and summaries for the next system.
03
Follow-up actions
Update tools or continue the job after the call ends.
CONTEXT THAT COMPOUNDS
Gets smarter as it works.
Decibyl can bring useful context from previous work into the next job—people, decisions, preferences and documents—while keeping corrections and control in your hands.
PERSONDana approves final terms
DECISIONUse the annual plan
PREFERENCEKeep reports concise
START WITH SOMETHING REAL
Use voice when a conversation is the fastest path.
Voice is one Decibyl skill—not the whole product.