01
Customer context
Read relevant CRM and account information.
APPS + TOOLS
Your agents can use the tools you already use.
Connect the systems where work happens. Agents can read context, use workflows and APIs, and ask for approval before important writes.
CRMEmailCalendarDriveAPIsWebhooks
CONNECTED WORKWorking
Find the account, draft the reply and update the CRM.
1
ReadCRM + email
Done2
ReasonUse account context
Done3
WriteWaiting for approval
ReadyRESULTAction ready
MEMORYContext recalled
ACTIONApproval when needed
READ
Bring the right context into the job.
Let agents look up what they need instead of asking you to copy it over.
02
Files and documents
Use the knowledge already stored in your workspace.
03
Messages and events
Start from incoming work where supported.
ACT
Move the work forward.
Answers matter more when the agent can safely take the next step.
01
Use APIs
Call your own services and business logic.
02
Run workflows
Trigger existing automation instead of rebuilding it.
03
Approval before writes
Keep consequential changes behind a human check.
CONTEXT THAT COMPOUNDS
Gets smarter as it works.
Decibyl can bring useful context from previous work into the next job—people, decisions, preferences and documents—while keeping corrections and control in your hands.
PERSONDana approves final terms
DECISIONUse the annual plan
PREFERENCEKeep reports concise
START WITH SOMETHING REAL
Keep the stack you already have.
Decibyl should add an agent layer to your work, not force you to replace every system underneath it.