Chennai · Tamil Nadu
An AI receptionist for Chennai, in the language your caller opens with
Chennai runs on Tamil, and Tamil is where most voice AI quietly gives up. It is agglutinative — meaning is carried in suffixes stacked onto a root — so a transcriber trained to expect word boundaries in the European sense mis-segments the sentence before any model gets to reason about it. Tanglish makes it harder again: the verb is Tamil, the noun is English, and the number is read in either. This is the language the product was built for first.
What is different here
Answering a phone in Chennai
Three things that decide whether an agent is usable in this city rather than merely available.
Tanglish is the register, not an edge case
A Chennai caller mixing Tamil and English inside one clause is speaking normally. The agent is built to expect that rather than to recover from it.
The site is set in real Tamil type
Every Tamil word on this site is set in Noto Sans Tamil, self-hosted. A small thing, and a fair test: a platform that cannot typeset Tamil on its own marketing page is unlikely to have thought hard about hearing it.
Clinics, logistics and collections
Appointment reminders, delivery confirmation and payment follow-up are the three call types with enough volume and enough repetition to be worth automating first.
Where it earns its keep
The calls worth handing over in Chennai
Each of these has a page of its own that works through the economics properly, with your numbers rather than ours.
Questions
Starting in Chennai
Which languages does the agent speak in Chennai?
Tamil, English, Telugu — all live today, and code-mixed by default, so a caller switching between them mid-sentence is the normal case rather than a failure. Decibyl also speaks the other Indian languages on its list, plus any language its underlying voice stack supports.
Do I get a phone number in Chennai?
You get an Indian number with telephony included in the plan — no separate carrier account and no KYC of your own to arrange. Every managed plan includes at least one number; extra numbers are ₹559/month each. You can also forward an existing number to the agent and keep the number your customers already have.
What does it cost?
Plans start at ₹2,999/month including the number and the telephony, with call credit included. Calling starts at ₹4.91/min on the Everyday voice; how far your credit goes depends on which voice you choose. Prices are exclusive of 18% GST, billed in rupees with a GST-compliant invoice.
Can it transfer to a person?
Yes. The agent hands off to a human when the call needs one — the point is to take the repetitive calls off your team, not to trap a caller with a machine that cannot help them.
Where is the call data stored?
In India by default — AWS Mumbai, ap-south-1 — with US and EU infrastructure available for teams serving customers outside India. Every call is transcribed and recorded, and QA scoring can be run on all of them. Decibyl is not ISO 27001, SOC 2 or HIPAA certified, and says so plainly on its security page.
Or just call the agent yourself: +91 80353 02788. It picks up, and you choose the language when it answers.
Hear it answer in Tamil.
Book a demo and we'll call you back with a live agent, in the language you pick.